FAQ

Questions and answers

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Programs

Which program is right for me?

Choose TRUE Compete if you train 90–120 minutes a day and want to choose your emphasis or prepare for competitions. Choose TRUE 60 if your sessions are limited to about an hour. Choose TRUE Individual if you need a plan built around your goals, schedule or sport. The Program Finder helps you decide in three questions.

What is the difference between TRUE Compete and TRUE 60?

Both follow the same training philosophy and cycle structure. TRUE Compete has sessions of 90–120 minutes and four tracks to choose from. TRUE 60 condenses the priorities of each session into up to 60 minutes. TRUE 60 is also one of the four tracks inside TRUE Compete.

How quickly do you respond to a TRUE Individual application?

A coach gets back to you within three business days and schedules your initial consultation.

Training

Which level should I choose?

Every workout comes in three versions: RX, Intermediate and Regular. Choose the one that lets you hit the intended stimulus of that workout. Your choice can change from workout to workout. Example: RX is only the right choice if you can hold the gymnastics reps in no more than two sets across all rounds.

Can I switch tracks in TRUE Compete?

Yes. With TRUE Compete you have access to all four tracks and can choose the one that best fits your goals and the time you have.

What equipment do I need?

TRUE HYROX and TRUE Pregnancy list the equipment you need on their program pages.

Subscription

How does the 7-day free trial work?

You start the trial for TRUE Compete or TRUE 60 on our program page at FITR, the platform behind the TRUE Training App, and enter your payment details there. If you do not cancel before the 7 days are over, the trial turns into the subscription you chose and the first payment is due. Cancel in the app or your FITR account before then and you pay nothing.

How do I cancel my subscription?

You can cancel at any time in the app or in your FITR account, or by email. The cancellation takes effect at the end of the current billing period, and you keep access until then. Billing periods already paid are not refunded unless mandatory law says otherwise, for example the right of withdrawal for consumers in the EU or EEA (Terms, section 7).

App

Which app do I train in?

All programs are delivered through the TRUE Training App for iOS and Android. It runs on FITR, so an existing FITR login keeps working.

What language is the programming in?

Workouts, movement names and notes in the app are in English.

Events

How do I book a Performance Camp?

Our Performance Camps are organised with Fitnessholiday. Booking, travel and the camp framework run through fitnessholiday.ch; the coaching comes from TRUE.

Still unsure which program fits?